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"Dear Megan, Bonnie, and Maintenance Management,
I am writing to tell you (again) about the great work and service that your maintenance team (Mike, Jack, and Cory) have provided me during my two-year stay at your residence address above. Even though Corey is the newest one amonf these three, his skills are pretty good and will get better, too. These guys can pinpoint a problem and fix it in little or no time. They are very efficient and have excellent people skills - they know how to talk to people and treat people with respect and kindness. I have been impressed with and appreciate the quality of workmanship, skill and service.
I want to make sure not to miss this opportunity to give these guys kudos for their work."
-Shirley S. in Morningside via letter
"...I was so impressed with how well Kim handled the situation [with my lost keys]. She was so helpful and willing to go above and beyond to help me even though I had called her near the closing at 4:30. Her and Joe really seemed concerned and willing to try and alleviate the stress of the situation. Their geniune concern did come as a surprise to be and I wanted to make sure I thanked them again for really helping me out."
-Christy L. in Oakland via letter
“…I would like to thank you for your excellent service and for allowing us the opportunity to rent from you. I assure you that your services will be highly recommended to anyone who asks me about the quality of Forbes Management.”
-John W. in Shadyside via letter
“Dear Forbes Management,
I wanted to write a quick note to thank you for your excellent customer service. I’ve called a few times in the past two weeks with various problems (ants, fridge not working), and each time they were handled promptly, either the same day or the next day. I really appreciate your responsiveness.
Sincerely,”
-Rachel W. in Morningside via letter
“Forbes Management Staff.
Thank you for renting to us these last 3 years! We enjoyed our stay while it lasted, we started our family here and it holds a special place in our hearts! Now our family is growing and we need more space. It’s been wonderful, but it’s time to move on. We hope you’ve enjoyed having us. Have happy holidays and may God richly bless you all.”
-Kyle, Talia & Brooklyn in Morningside via letter
“I really can't say enough about this management company. I've lived in their buildings for 3 years now, and I have literally no complaints. Not only is my building beautiful, but if anything goes wrong, Forbes has been great about repairs. My dishwasher wasn't working well, and they replaced it, no questions asked. Same went for my stove. Their maintenance people are professional, on time, and reliable. The office staff has been excellent and kind with me. My building is impeccably maintained, cleaned weekly, and the outdoor area is also maintained well. I'd highly recommend them for anyone looking to rent.”
-Chad P. in Oakland via yelp.com